Any product returned without acceptance will not be refunded. You must first contact us and get our written approval before sending any item back. Upon receipt of the package, our Return policy comes into effect.
However, once the order has been dispatched, the order cannot be canceled, changed, or refunded. We will help you cancel the order and process to refund you, and the refund takes 5-8 business days back to your account.
I. How to Cancel OrderĬustomers can cancel their order at anytime prior to shipping, but please contact us first. If you do not satisfied with our products and want to send them back to get a refund or an exchange, you can send a message to our after-sale Customer Service (email address: ), they will reply to you in 24 hours (except weekends) and give you some useful professional advice and solutions. We have a quality test and provide after-sale customer service for the product.
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